SERVICES / ENS
Encounter Notification Service (ENS)®
ENS provides subscribers with timely notifications about their patient’s healthcare encounters.
The Florida Health Information Exchange (Florida HIE) is currently going through a vendor transition from PointClickCare (PCC) to CRISP Shared Services (CSS). Please visit the new website at FLHIE.org. The Agency for Health Care Administration (AHCA) is continually sending notifications about weekly virtual meetings called “office hours” and ongoing webinars to explain the transition process. If you have questions, please email FLHII@ahca.myflorida.com. For any questions about enrollment into the new Florida HIE services, please reach out to info@flhie.org.
What is ENS?®
ENS® provides real-time notice of patient health care encounters from acute and post-acute care facilities across Florida. These health care facilities send admit-discharge-transfer (ADT) messages in real-time and ENS® compares them to patient lists provided by subscribing health care organizations. When a listed patient receives care at a participating facility, subscribers receive an alert containing details about that patient’s health encounter.
What is ENS?®
ENS® provides real-time notice of patient health care encounters from acute and post-acute care facilities across Florida. These health care facilities send admit-discharge-transfer (ADT) messages in real-time and ENS® compares them to patient lists provided by subscribing health care organizations. When a listed patient receives care at a participating facility, subscribers receive an alert containing details about that patient’s health encounter.
ENS Benefits
Optimize Financial Performance
Knowing when a patient requires post-discharge care is a vital tool to enhance revenue through value-based contracting arrangements.
CMS CoP Compliance
Meets the requirements under the Interoperability & Patient Access Final Rule for all hospitals to send encounter notifications to a patient’s care team.
Improve Care Coordination
Clinicians and care managers can receive real-time ENS notifications about hospitalizations and direct patients to the most appropriate care settings.
Reduce Avoidable Utilization
When providers and other member’s of a patient’s care team know when and where encounters occur resources can be delivered more efficiently and effectively.
Improve Patient Satisfaction
ENS improves communications and helps providers direct their patients to more streamlined care leading to greater patient engagement and satisfaction.
Meaningful Use Compliance
Enables the automatic routing of discharge summaries from hospitals in a manner compliant with MU requirements for Transitions of Care.