Watch this video to learn how to access and login to ProMPT for the first time, as well as how to reset your password.
ENS ProMPT Tutorial
Watch this video to learn how to access and navigate the many features of our ENS ProMPT web portal to manage your patient’s encounter alerts and follow-up activities.
ENS ProMPT – Applying Filters
Watch this video to learn how to apply filters in ProMPT to drill-down on specific patient attributes for patient management, follow-up and analysis.
Smart Bar Session – Service Desk Portal
This Smart Bar Session will highlight the Florida HIE’s Service Desk.
Benefits of the Service
Desk How to gain access
Who should have access from your organization
Creating a Service Desk ticket
Various ticket types
Tracking open ticket
Comenting on tickets
Q&a/mp;A Session and training resources for the Service Desk
Smart Bar Session – PROMPT
This Smart Bar Session will highlight PROMPT
Learn how to apply ENS filters
Download a report
Reset your password
Submit a ticket for a new user or password reset
Save custom filters
Add Care Notes
Smart Bar Session – CMS COP
This meeting is hosted by the Florida HIE to highlight the upcoming CMS COP rules. We are going to highlight how these new rules will impact ENS participation and necessary awareness/adjustments that may be necessary for all ENS participants.
Smart Bar Session – ENS Patient Panel Development
How to load a file to the Florida SFTP site
Automated system functionality (size, filename and format)
Proper file name and format
Avoid UTF-8, just comma delimited format
How to set up the file to ensure expedited loading
Member_status (Overwrite files)
Frequency panels can be loaded to the Florida HIE’s SFTP site
Tips and tricks to avoid file being rejected
DOB, Address, Zip Code, SSN
Don’t use double quotes in document
Blank fields vs ‘NULL’
Validate in Notepad
Field separators (use of commas within a field)
Utilizing Custom Fields/Changing Custom Fields within the panel