Encounter Notification Service (ENS)®

ENS provides subscribers with timely notifications about their patient’s healthcare encounters.

What is ENS?®

ENS® provides real-time notice of patient health care encounters from acute and post-acute care facilities across Florida. These health care facilities send admit-discharge-transfer (ADT) messages in real-time and ENS® compares them to patient lists provided by subscribing health care organizations. When a listed patient receives care at a participating facility, subscribers receive an alert containing details about that patient’s health encounter.

What is ENS?®

ENS® provides real-time notice of patient health care encounters from acute and post-acute care facilities across Florida. These health care facilities send admit-discharge-transfer (ADT) messages in real-time and ENS® compares them to patient lists provided by subscribing health care organizations. When a listed patient receives care at a participating facility, subscribers receive an alert containing details about that patient’s health encounter.

ENS Benefits

Optimize Financial Performance

Knowing when a patient requires post-discharge care is a vital tool to enhance revenue through value-based contracting arrangements.

i

CMS CoP Compliance

Meets the requirements under the Interoperability & Patient Access Final Rule for all hospitals to send encounter notifications to a patient’s care team.

Improve Care Coordination

Clinicians and care managers can receive real-time ENS notifications about hospitalizations and direct patients to the most appropriate care settings.

Reduce Avoidable Utilization

When providers and other member’s of a patient’s care team know when and where encounters occur resources can be delivered more efficiently and effectively.

Improve Patient Satisfaction

ENS improves communications and helps providers direct their patients to more streamlined care leading to greater patient engagement and satisfaction.

Meaningful Use Compliance

Enables the automatic routing of discharge summaries from hospitals in a manner compliant with MU requirements for Transitions of Care. 

ENS Resources

ENS Overview

ENS Onboarding Documentation

Want More?

Visit our Training Library for additional information!