Eight health systems – which together include over 60 hospital locations across Central and South Florida – are now receiving patient information through the Encounter Notification Service (ENS) offered by the Florida Health Information Exchange. AdventHealth, Baptist Health South Florida, BayCare Health System, Hendry Regional Medical Center, Memorial Healthcare System, Mount Sinai Medical Center, Nemours Children’s Health System, and Orlando Health are subscribed to receive information on over 700,000 of their patients. ENS provides these health systems with real-time notice of their patients’ health care encounters, allowing them to improve care coordination and transitions of care.
Connected health systems are using ENS to improve the quality of care they deliver to their patients. ENS provides these health systems with increased awareness of out-of-network admissions, greater visibility across the continuum of care, and the opportunity to assist with discharge planning and to coordinate appropriate follow-up care. These efforts add up to lower readmissions, reduced costs, and better patient outcomes.
Suzanne Gruszka, RN, Corporate Director, Population Health Clinical Initiatives with Orlando Health shared, “The information provided through ENS allows us to learn why patients are using Emergency Department Services and to proactively assist patients that could receive care in more appropriate health care settings.”
ENS connects over 215 participating hospitals, 25 Accountable Care Organizations, 15 health insurance companies, and thousands of physicians and other health care professionals across Florida. Together, these organizations are using ENS to facilitate post-discharge care coordination and reduce avoidable readmissions for over 8 million Floridians. All data exchange through ENS is patient authorized and HIPAA compliant.